Privacy Policy

1. Introduction

At Sentry360 ("Platform”, "we”, "our”), your privacy is a priority.

This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

2. Information We Collect

We may collect the following personal information:

• Full Name
• Email Address
• Phone Number
• Billing Information
• Account Credentials
• Educational/Professional Information (certificates, experience)

We may also automatically collect:

• IP address
• Browser type
• Device information
• Usage data

3. How We Use Your Information

We use your data to:

• Provide and operate our services
• Process payments
• Manage user accounts
• Connect users with consultants
• Improve platform performance
• Send updates, notifications, and offers

4. Sharing Your Information

We do NOT sell your data.

We may share data with:

• Payment providers
• Hosting & infrastructure providers
• Analytics services
• Customer support tools

Only as necessary to operate the platform.

We may also disclose data if required by law.

5. Data Security

We implement security measures including:

• SSL Encryption
• Secure servers
• Access control

However, no system is 100% secure.

6. Cookies Policy

We use cookies to:

• Improve user experience
• Remember preferences
• Analyze traffic

You can disable cookies from your browser, but some features may not work properly.

7. User Rights (GDPR Compliance)

You have the right to:

• Access your data
• Request correction
• Request deletion ("Right to be Forgotten”)
• Withdraw consent

You can request account deletion anytime from your account settings or by contacting us.

8. Data Retention

We retain your data only as long as necessary for:

• Service delivery
• Legal obligations
• Business operations

9. Third-Party Services

We may integrate with third-party services (payment, video, authentication).

We are not responsible for their privacy practices.

10. Children’s Privacy

We do not knowingly collect data from children under 13.

Users under 18 must have parental consent.

11. Email Communications

We may send:

• Account notifications
• Service updates
• Promotions

You can unsubscribe anytime.

12. Changes to Privacy Policy

We may update this policy at any time.

Continued use means acceptance of updates.

13. Contact Information

Sentry360 – Control-Point

📍 Egypt – 6 October City
📍 Saudi Arabia – Riyadh

📧 Sentry360@Control-Point.io
📞 +966 56 888 8534