At Sentry360 (the "Platform", "we", "our", or "us"), your privacy is not an afterthought—it is foundational to our operations. This Privacy Policy explains in clear terms how we collect, use, disclose, and safeguard your personal information when you interact with our platform and services.

By using Sentry360, you consent to the data practices described in this policy.

To provide and continuously improve our educational and consulting marketplace, we collect the following categories of information:

Information you provide directly:

• Full legal name and preferred display name
• Email address and phone number
• Billing address and payment instrument details (processed securely via third-party gateways)
• Account credentials (encrypted)
• Professional background, certifications, and areas of expertise (for consultants)

Information collected automatically:

• IP address and derived geolocation data
• Browser type, device operating system, and hardware identifiers
• Usage analytics (pages visited, session duration, feature interaction)

Your information is used strictly for legitimate business purposes, including:

• Provisioning, personalizing, and maintaining your account and services.
• Facilitating secure payment processing and consultant payouts.
• Enabling seamless connections between learners and independent consultants.
• Conducting platform analytics to enhance performance and user experience.
• Communicating essential updates, security alerts, and promotional offers (with opt-out capability).

• Service Providers: With trusted third parties who perform functions on our behalf (payment processors, cloud hosting, email delivery, analytics).
• Legal Compliance: When required by applicable law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or asset sale, you will be notified via email or prominent notice on our platform.

We implement industry-standard administrative, technical, and physical safeguards designed to protect your data against unauthorized access, alteration, or destruction. These measures include:

• Transport Layer Security (TLS/SSL) encryption for data in transit.
• Encryption at rest for sensitive personal information.
• Strict role-based access controls and multi-factor authentication for internal systems.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

We use cookies and similar technologies to:

• Remember your login session and preferences.
• Understand aggregate platform traffic and usage patterns.
• Deliver a more relevant and streamlined user experience.

You may control cookie settings through your browser; however, disabling essential cookies may impair certain platform functionalities.

In compliance with applicable data protection regulations (including GDPR and similar frameworks), you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct any inaccurate or incomplete information.
• Erasure ("Right to be Forgotten"): Request deletion of your data, subject to legal retention requirements.
• Portability: Receive your data in a structured, machine-readable format.
• Withdrawal of Consent: Revoke consent for processing where consent is the legal basis.

To exercise these rights, please contact us at the details below or utilize the self-service options within your account dashboard.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for the satisfaction of legal, accounting, or reporting requirements.

Upon account termination or a verified deletion request, we will securely delete or anonymize your data within a reasonable timeframe, unless retention is mandated by law.

Our platform integrates with external services (video conferencing, payment gateways, authentication providers) to enhance functionality. We encourage you to review the privacy policies of these third parties, as their practices are independent of Sentry360.

Sentry360 is intended for a general audience and is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete such information.

Users between the ages of 13 and 18 must have verifiable parental or guardian consent to use the Platform.

We may send you transactional emails (account verification, booking confirmations) and, with your consent, promotional materials regarding new courses or features. You may manage your communication preferences or unsubscribe at any time via the link provided in our emails.

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of material changes via email or a prominent notice on the platform. Your continued use of Sentry360 after such modifications constitutes acceptance of the revised policy.